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English (Canada)

Althéa Thérapie - Privacy Policy

Last updated: May 1, 2025

At Althéa Thérapie (“we,” “our,” or “us”), we place the highest importance on protecting your personal information.

This Privacy Policy is intended to inform you about how we collect, use, store, and protect your personal data.

Collection of Personal Information

When using our website [www.altheatherapie.ca] (the “Website”) and our booking platform, we may collect the following information:


  • First and last name

  • Phone number

  • Email address

  • Information related to your appointment (date, time, type of service booked)

  • Any other relevant information you choose to provide (e.g., health notes to customize your care)

When using our website [www.altheatherapie.ca] (the “Website”) and our booking platform, we may collect the following information:


  • First and last name

  • Phone number

  • Email address

  • Information related to your appointment (date, time, type of service booked)

  • Any other relevant information you choose to provide (e.g., health notes to customize your care)

Use of Personal Information

The collected information is used exclusively to:


  • Manage your booking requests and appointments

  • Contact you in case of changes, cancellations, or follow-ups

  • Enhance your client experience

  • Comply with our legal and regulatory obligations


We will never use your data for commercial solicitation, prospecting, or resale to third parties.

Consent

By providing your personal information, you consent to its collection and use in accordance with this Privacy Policy.


You may withdraw your consent at any time by contacting us (see Section 8).

Sharing of Personal Information


We do not share your personal information with any third party, except in the following cases:


  • When necessary to provide the requested service (e.g., through our booking platform)

  • When required by law or a competent authority


In all cases, we ensure that your data remains fully confidential.

Data Storage and Protection

Your personal data is securely stored on servers hosted in Canada and is protected against unauthorized access, misuse, disclosure, or destruction.


We implement appropriate physical, electronic, and administrative security measures to safeguard the integrity of your data.


Data Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or to comply with our legal obligations.

Cookies and Similar Technologies

Our Website uses cookies strictly necessary for its proper functioning (e.g., managing booking sessions).


No advertising or third-party tracking cookies are used without your explicit consent.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any changes will take effect immediately upon publication on the Website.

We encourage you to review this page regularly.

We reserve the right to modify this Privacy Policy at any time.

Any changes will take effect immediately upon publication on the Website.

We encourage you to review this page regularly.

Rights of Access, Rectification, and Deletion

In accordance with applicable data protection laws, you have the following rights:


  • The right to access your personal data

  • The right to request correction of inaccurate or incomplete data

  • The right to request deletion of your data


To exercise these rights, please contact us at:


📧 officiel@altheatherapie.ca


We are committed to handling any request within a reasonable timeframe.